Privacy Policy

1. Data Collection

    • Personal Information: We collect personal data, including names, addresses, emails, and phone numbers, only when voluntarily provided by you. This information is used to deliver our services, respond to inquiries, and improve user experience.

    • Medical Information: Any health-related data collected is treated with strict confidentiality, in full compliance with the Health Insurance Portability and Accountability Act (HIPAA). This includes any information related to an individual's medical history, treatment plans, or health insurance details.

    • Usage Data: We collect information on how our website and services are accessed and used. This may include details such as your computer's IP address, browser type, browser version, pages visited, the time and date of your visit, and other diagnostic data.

2. Data Usage

    • Service Provision: The personal information collected is primarily used to provide, maintain, and improve our services. This includes using the information to respond to your requests, process transactions, and communicate with you about updates or changes to our services.

    • Marketing Communications: We do not use or share your mobile numbers or other contact information for marketing or promotional purposes unless you have expressly opted in. All marketing communications will include an option to opt-out or unsubscribe.

    • Legal Compliance: We may use your information to comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), ensuring that we do not engage in unsolicited communications and that all contact is compliant with consent requirements.

3. Data Sharing

    • Third-Party Sharing: We do not share, sell, rent, or lease your personal information, including mobile numbers, with any third parties or affiliates for their marketing or promotional purposes.

    • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential and secure.

    • Exclusions: All categories of information sharing explicitly exclude text messaging originator opt-in data and consent. This specific information will not be shared with any third parties under any circumstances, ensuring your consent is protected.

4. Security Measures

    • Data Protection: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments.

    • Access Control: Access to personal information is limited to employees, contractors, and agents who need the data to perform their jobs. They are subject to strict confidentiality obligations.

    • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5. User Rights and Choices

    • Access and Correction: You have the right to access, correct, or delete the personal information we hold about you. Requests can be made through our contact information provided below.

    • Opt-Out: You may opt out of any future contact from us at any time. This includes opting out of marketing communications and withdrawing consent for the collection and use of your personal information, where applicable.

    • Data Portability: Upon request, we can provide you with a copy of your personal information in a commonly used and machine-readable format.

6. Changes to This Privacy Policy

    • Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

    • Your Continued Use: By continuing to use our services after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.

7. Contact Information